Thentify (“we,” “us,” or “our”) is operated by IROAMLY LIMITED, and provides services through the website https://www.thentify.com (the “Site”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access or use our Site and services. It also outlines your rights and choices regarding your information.
By using Thentify, you agree to the practices described in this Privacy Policy and our Terms of Service.
1. Information We Collect
a. Personal Information
We may collect information that can identify you or be used to contact you, including:
- Full name
- Email address
- Phone number
- Billing or mailing address
This information is typically provided when you create an account, complete a transaction, or contact our support team.
b. Usage and Technical Data
When you interact with our Site, we may automatically collect certain technical and behavioral information, such as:
- IP address and browser type
- Device characteristics and operating system
- Pages visited, time spent, and timestamps
- Referring URLs or links clicked
This data helps us understand how users engage with our platform and allows us to improve performance and usability.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized features.
Cookies may store preferences, session data, or login information. You can control or disable cookies through your browser settings; however, some parts of the Site may not function properly if cookies are disabled.
2. How We Use Your Information
We use the information we collect for purposes including:
- Operating and maintaining the Site and its features
- Providing customer support and responding to inquiries
- Sending service-related notices and updates
- Delivering promotional or marketing communications (where permitted)
- Monitoring and analyzing usage trends
- Preventing fraud, abuse, or security threats
- Meeting legal and regulatory requirements
- Carrying out the purpose for which the data was provided
3. Disclosure of Information
We only share your personal data when necessary and under appropriate safeguards, including:
- Service Providers: With trusted third-party vendors that assist with hosting, payments, analytics, or communications
- Legal Compliance: When required to comply with applicable laws, regulations, or legal processes
- Security Purposes: To investigate or prevent fraud, unauthorized access, or misuse of our services
- Business Transactions: In the event of a merger, acquisition, or corporate restructuring
We ensure that any third parties receiving your data handle it responsibly and in accordance with applicable privacy laws.
4. Data Security
We implement a range of technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS protocols
- Access controls limiting data access to authorized personnel
- Continuous monitoring and periodic security assessments
- Use of secure infrastructure such as firewalls and intrusion detection systems
Despite these efforts, no system can guarantee absolute security. By using our Site, you acknowledge that data transmission over the internet carries inherent risks.
In the event of a data breach, we will take appropriate action and notify affected users and authorities when required by law.
5. Third-Party Links
Our Site may include links to external websites or services that are not operated by Thentify.
We are not responsible for the privacy practices or content of these third-party platforms. Once you leave our Site, your interactions are governed by the policies of those external providers.
We encourage you to review their privacy policies before submitting any personal information.
6. Children’s Privacy
Thentify is intended for users aged 13 and older. We do not knowingly collect personal information from children under the age of 13.
If we learn that we have collected such data, we will:
- Delete the information promptly
- Disable associated accounts
- Take steps to prevent further collection
If you believe a child has provided personal information through our Site, please contact us at [email protected].
7. Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
Updates will be posted on this page along with a revised “Last Updated” date. In cases of significant changes, we may notify users through:
- Website notices
- Email communications
- In-account alerts
Your continued use of the Site after updates take effect constitutes your acceptance of the revised policy.
8. Contact Information
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
IROAMLY LIMITEDUNIT 1111, 11/F
HOLLYWOOD PLAZA, 610 NATHAN ROAD
MONG KOK, HONG KONG
📧 Email: [email protected]